Terms of service

This is a starting template. Replace the bracketed details and have it reviewed by a professional before you launch commercially — it is not legal advice.

1. Who we are

This store is operated by The Pet Clubb, [your legal business name], [business address], United States. Contact: hello@The Pet Clubb.store.

2. Accepting these terms

By browsing or buying from this store you accept these terms. If you don't agree with them, please don't place an order.

3. Who can order

You must be at least 18 years old, or have permission from a parent or guardian, and provide accurate contact and delivery details.

4. Products and descriptions

We describe every product as accurately as we can, including measurements and materials. Screen colours vary between devices, so a shade may look slightly different in person. If an obvious error appears in a price or description, we may cancel the affected order and refund you in full.

5. Prices and payment

Prices are shown in US dollars. Shipping costs are calculated at checkout before you pay. Payment is processed through Shopify's encrypted checkout — we never see or store your card details.

6. Orders

Your order is confirmed when you receive the confirmation email. We may refuse or cancel an order if the item is out of stock, the payment is flagged, or the delivery address cannot be served — you'll be refunded in full if that happens.

7. Shipping and returns

Delivery times, costs and return conditions are set out in our Shipping policy and Refund policy, which form part of these terms.

8. Correct use of products

Pet products must be used as intended by the manufacturer and, where relevant, under supervision. Retractable leashes and fabric carriers are not chew-proof. We're not liable for injury or damage caused by misuse, or by leaving a pet unsupervised with a product.

9. No veterinary advice

Nothing on this site is veterinary advice. Products described as orthopedic, supportive or calming are not medical devices. If your pet has a health problem, talk to your vet.

10. Intellectual property

The design, text and layout of this store belong to The Pet Clubb. Manufacturer names and product photographs remain the property of their owners and are used to describe the items on sale.

11. Liability

To the extent permitted by law, our liability for any order is limited to the amount you paid for it. Nothing here limits liability that cannot legally be limited.

12. Changes

We may update these terms. The version published on this page at the time of your order is the one that applies to it.

13. Governing law

These terms are governed by the laws of the State of [your state], United States.